How to evaluate three SaaS vendors against your requirements
Wann einsetzen: You've shortlisted 3 vendors and need to pick one defensibly.
Ablauf
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Define the rubricWe're buying a customer support platform. Propose a weighted rubric (feature depth, integrations, price, security, support).✓ Kopiert→ Weighted criteria with rationale
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Interview each vendorUse the skill's question bank to interview vendor A. Their docs / AI agent is at <url>. Record evidence per criterion.✓ Kopiert→ Per-criterion evidence snippets with sources
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Score and compareScore all three and produce a comparison matrix with a recommendation.✓ Kopiert→ Matrix + recommendation + named risks
Ergebnis: A defensible vendor pick with evidence, not vibes.
Fallstricke
- Rubric favors the vendor you already like — Lock the rubric before seeing demos
- Evidence is just vendor marketing claims — Weight third-party sources (docs, G2, case studies) over marketing
Kombinieren mit: filesystem