Freshdesk MCP — Install & Live Demo

Live Demo

What it looks like in practice

freshdesk-mcp.replay ▶ ready

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Install

Pick your client

~/Library/Application Support/Claude/claude_desktop_config.json · Windows: %APPDATA%\Claude\claude_desktop_config.json

{
  "mcpServers": {
    "freshdesk-mcp": {
      "command": "uvx",
      "args": [
        "freshdesk-mcp"
      ]
    }
  }
}

Open Claude Desktop → Settings → Developer → Edit Config. Restart after saving.

~/.cursor/mcp.json · .cursor/mcp.json

{
  "mcpServers": {
    "freshdesk-mcp": {
      "command": "uvx",
      "args": [
        "freshdesk-mcp"
      ]
    }
  }
}

Cursor uses the same mcpServers schema as Claude Desktop. Project config wins over global.

VS Code → Cline → MCP Servers → Edit

{
  "mcpServers": {
    "freshdesk-mcp": {
      "command": "uvx",
      "args": [
        "freshdesk-mcp"
      ]
    }
  }
}

Click the MCP Servers icon in the Cline sidebar, then "Edit Configuration".

~/.codeium/windsurf/mcp_config.json

{
  "mcpServers": {
    "freshdesk-mcp": {
      "command": "uvx",
      "args": [
        "freshdesk-mcp"
      ]
    }
  }
}

Same shape as Claude Desktop. Restart Windsurf to pick up changes.

~/.continue/config.json

{
  "mcpServers": [
    {
      "name": "freshdesk-mcp",
      "command": "uvx",
      "args": [
        "freshdesk-mcp"
      ]
    }
  ]
}

Continue uses an array of server objects rather than a map.

~/.config/zed/settings.json

{
  "context_servers": {
    "freshdesk-mcp": {
      "command": {
        "path": "uvx",
        "args": [
          "freshdesk-mcp"
        ]
      }
    }
  }
}

Add to context_servers. Zed hot-reloads on save.

claude mcp add freshdesk-mcp -- uvx freshdesk-mcp

One-liner. Verify with claude mcp list. Remove with claude mcp remove.

Use Cases

Real-world ways to use Freshdesk MCP

Get started with Freshdesk MCP

When to use: When you want to bring Freshdesk MCP into your Claude workflow.

Flow

Install the server in your MCP client of choice.
Authenticate if required.
Ask Claude to use its tools.

Outcome: Claude can interact with Freshdesk MCP directly from your IDE.

More

Resources

📖 Read the official README on GitHub

🐙 Browse open issues

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